Have a question while evaluating or using our software products such as StreamPix, TroublePix or HERMES? Our tech support team is not far away.
The Norpix tech support team can be reached via phone Monday to Friday, 9:00 a.m. to 5:00 p.m. EST. The tech support phone number is 514-846-0009 x 27.
Support can also be obtained via e-mail at . Our support team will typically respond within a few hours, possibly outside of normal working hours as we try to monitor our e-mail after regular business hours.
When you purchase a NorPix software product (upgrades included), you have access to unlimited software upgrades and technical support for 12 months from the date of purchase.
During those 12 months, users can always request to download our latest software product revision to benefit from using the latest software.
To request support from NorPix, please fill the following form:
Fields marked with * must be completed before sending request!